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Noticeboard

Travel service - We offer a travel service - please ensure you contact us with plenty of notice ( at least 6 weeks before you plan to travel to enable us to plan your vaccination/medication requirements).Please note this is not an NHS service and so any vaccinations or medications required will incur a charge. For further details please click on the link 'Travel Information'

Carers - you are entitled to a health check / review with your GP or Nurse. Please make an appointment at the surgery

Friends & Family test - this is a simple test of our service and provides us with useful feedback as to how we are doing. We would be most grateful if you would complete this short set of questions if you have used our service. Cards are available from reception or your GP/Nurse.

Please note the surgery will be closed from 1pm at Allerton Health Centre and from 1pm at Girlington Road Health Centre on Wednesday 24th January 2018. We will re-open at 8am on Thursday 25th January at 8am.  If you require a GP please call the practice on Tel:01274 484111 and your call will be diverted to the on call doctor.  

doc babyMaking an appointment

Different health professionals deal with different problems and roles are changing. Many problems previously dealt with by a doctor are now dealt with by highly qualified nurses. Routine checks on blood pressure, diabetes, asthma & bronchitis, heart disease and diabetes are carried out by such nurses. Other problems may also be better dealt with by nursing staff or by health care assistants. If you are unsure who can best deal with your problem our reception staff will be happy to advise.

Open Access - Sit and wait

We will be running an open access / sit and wait surgery every Monday and  Wednesday between 09.00 am - 10.30am only. No appointment is necessary but please be prepared to have to wait to be seen. There are usually three doctors working on the open access surgery.

Please be advised that if you are attending surgery for an “Open Access Appointment” there are time constraints that the Doctor needs to adhere to and only

one problem will be dealt with in your appointment.

Open Access clinics are held :

Monday 9.00am - 10.30am : Allerton Health Centre

Wednesday 9.00am – 10.30am: Girlington Health Centre. 

No need to telephone just turn up!

Telephone Triage

This is to enable the practice to provide a more appropriate way of handling requests for same day appointments.

It would be very useful when you contact the surgery if you could give the receptionist brief details of the problem.

When you are phoned back the doctor/receptionist will either:

Deal with the problem over the phone.

Write a prescription for you to collect from the surgery.

Ask you to come down to the surgery to see the doctor or the nurse the same day.

Make a routine appointment for you to see a doctor or nurse

Arrange a home visit.

Routine appointments

Routine appointments can be booked up to 4 weeks in advance with any of our GPs at either of our surgeries hopefully on a day and at a time to suit you. Appointments can be made by phone during opening hours or on-line. 

Specialist Clinic Appointments

We offer a range of more specialised clinics including minor surgery, joint injections, contraception and sexual health, level 2 diabetes and most of the doctors have an area of speciality. These appointments are booked for you by our practitioners should they deem this to be appropriate.

Telephone Advice

If you wish to ask the doctor or nurse something but do not need to see them face-to-face then please ring and leave your number and details with the receptionist. Most calls will be returned the same day ( occasionally the next day if the the call was taken late in the day). Urgent telephone advice will be dealt with as above

Email Enquiries

If you wish to contact the practice or the clinical team members via email then please see contact us. This service should not be used for urgent enquiries as we cannot guarentee a response time. You should also be aware that email communications are not secure, so if your enquiry needs to be confidential please use other contact methods (ie via telephone). Prescriptions should be ordered by using the on -line service or handing your prescription request in at reception.

 
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